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Privacy Notice

As a Valued Customer, Johnandbiola.co.uk is dedicated to protecting your privacy when using our website. This privacy notice will describe the way we process the information you provide us. It will also show your choices in deciding the way your information is used.


What information do we collect?

We collect the information you give when you become a registered user of Johnandbiola.co.uk. We also learn about you as a customer from the items that you view and purchase, the patterns of your visit to our site, and from other websites you access via Johnandbiola.co.uk.

Participation in competitions and other promotions through Johnandbiola.co.uk may mean that we collect additional information you provide.

We may also collect information from any feedback that you complete on Johnandbiola.co.uk.


How we use your information and your options

We will use the contact details you have given in order to communicate with you to improve our service and notify you on changes to our Conditions of Use. The information you give us will help to continually improve our website and our service to you. Your information may be used for verification purposes in order to detect and prevent fraud. These checks can involve us passing the provided details to credit referencing agencies, who may keep this information. This is in no way a credit check and we can assure you that your credit rating will NOT be affected.

We may use your information to notify you on any offers on products that we feel may interest you.

This communication can be by e-mail, post, text, fax or telephone.

Once you have registered on Johnandbiola.co.uk, you will be able to change your contact options on ‘My Account’. You can uncheck the relevant boxes if you do not want to be contacted with information on offers, competitions, and promotions. You can also decide if you wish to be contacted to complete surveys to help us improve our service.


Releasing your information

We will never pass your information to other companies, unless we are specifically required to by law, which may require us to pass the information to organisations in and outside the United Kingdom.

For marketing purposes, we may pass on cumulative information. This means that NONE of your PERSONAL data will be revealed.



Johnandbiola.co.uk uses cookies for various reasons, including providing the tools for on-line shopping and making it easier for you to log-in every time you visit Johnandbiola.co.uk. A cookie is a pack of data sent by an Internet server to a browser, which is returned by the browser each time it consequently accesses the same server. It is used to identify the user and/or track their access to that server.

If you are just browsing the website, you can do this without your browser accepting cookies. However, cookies must be enabled if you want to shop on Johnandbiola.co.uk or access areas of our website designated for registered users.

The cookie function on your browser can be turned on and off in most cases.



Please note that external websites that you access through Johnandbiola.co.uk are NOT covered by our Privacy Notice. Operators from these external sites may collect and use your information in agreement with their Privacy Policy, which may be different to ours.


Your Right

If you would like a copy of your personal information Johnandbiola.co.uk possesses, please e-mail us at: Admin@johnandbiola.co.uk .